Meet some of our Conference Speakers Keynote Speaker Dr. Prasad Siba Borah Associate professor in the School of Management at Jiangsu University, ChinaTitle: Navigating the Service Frontier: Unpacking the Influence of AI and Employee Service Quality on Customer Loyalty and Total Service Quality through Customer Engagement and Satisfaction.Dr. Prasad Siba Borah, Ph.D. is an associate professor in the School of Management at Jiangsu University, China. He has authored and co-authored more than 20 research papers published in leading peer-reviewed academic journals including ESCI and SSCI(Q1). Some of his research findings are published in top-cited academic journals under famous academic publishers such as Elsevier, Wiley-Blackwell, Emerald Publishing Limited, etc. He is also role as the lead editor for a book “Selected Cases on Management” by Tsinghua University Press. He is a reviewer and editorial board member for various peer reviewd academic journals. Highlighted Speakers Dr. Dhiresh Kumar Kulshrestha Dr. Dhiresh Kumar Kulshrestha is currently serving as the Professor and Dean of the Faculty of Economics at Chitkara Business School, Chitkara University, Punjab. With a career spanning over two decades, he has excelled in teaching, research, and administration, specializing in Poverty and Inequalities, Innovation Economics, Rural Development, Microeconomics, Macroeconomics, International Economics, and agriculturaldevelopment. Dr. Kulshrestha’s academic impact is evident through the authorship of more than 40 research papers, significantly contributing to the scholarly discourse. His distinguished career is further highlighted by the attainment of 06 copyrights and 08 patents, showcasing his substantial influence on intellectual property. In addition to his role at Chitkara University, Professor Kulshrestha extends his expertise as a visiting professor at Chaudhary Charan Singh University, Meerut. He has recently been appointed as a research fellow at INTI International University and College, Malaysia. Known for his dynamic leadership, he is a seasoned organizer of seminars, workshops, webinars, and conferences. Dr. Maritsa Grewe Dr. Maritsa Grewe holds a Doctoral Degree in Human Resource Management, specializing in the field of Virtual Reality. I was honored as “Best Doctoral Candidate Presenter” at the CPUT Postgrad Conference (Aug 2022) and recipient of a BPP University scholarship. I am passionate about incorporating educational technology into teaching and learning. I am the Head of Department at Milpark Education, in South Africa. Miss. Victoria Reneiloe Marule Miss. Victoria Reneiloe Marule is an enterprising and competent finance and accounting professional with over 8 years of experience in property investment. She currently is a Candidate Property Practitioner at Segoale Properties, Trustee and Executive of MPH Properties. She has strong analytical skills and strong investment competencies. Driven by her excellence, solid work ethic and heart to serve, she is passionate about alternative investments and entrepreneurship. She possesses solid interpersonal and leadership skills, with the passion and ability to use her experience to train, direct & motivate individuals, teams and strategic business units in meeting and setting organizational goals. She founded Virtue Camp in 2009 which is a vehicle to empower, mentor and sponsor young women in her Christian community with the help of psychiatrists, medical doctors, career counsellors, entrepreneurs and a network platform. Victoria possesses a Postgraduate Diploma in Accounting Sciences (PDGA) and a Master’s in Business Administration. Past Speakers Dr. Sphesihle Ndlela Dr. Sphesihle Ndlela is a Senior Software Developer at the Johannesburg Stock Exchange (JSE). She also holds a Doctor of Business Administration degree from MANCOSA, a Master of Business Administration (MBA) degree from Regenesys Business School, and a Bachelor of Science (Data Communication Technology) degree from the University of Zululand. She has developed an interest in solving a small business problem, by merging technical expertise with business management knowledge. She has recently embarked on a journey of research in order to provide solutions to problems faced by small businesses in South Africa and beyond. Her areas of interest are innovation, creative thinking, critical thinking, creative problem-solving, SME management, SME survival, SME longevity, and SME sustainability. Ass. Prof. Natália Teixeira Dr. Sphesihle Ndlela is a Senior Software Developer at the Johannesburg Stock Exchange (JSE). She also holds a Doctor of Business Administration degree from MANCOSA, a Master of Business Administration (MBA) degree from Regenesys Business School, and a Bachelor of Science (Data Communication Technology) degree from the University of Zululand. She has developed an interest in solving a small business problem, by merging technical expertise with business management knowledge. She has recently embarked on a journey of research in order to provide solutions to problems faced by small businesses in South Africa and beyond. Her areas of interest are innovation, creative thinking, critical thinking, creative problem-solving, SME management, SME survival, SME longevity, and SME sustainability. Dr. Vibhas Amawate Dr. Vibhas Amawate is a doctorate from IIM Kashipur, Associate Professor in Marketing, IIM Shillong. He has held academic and corporate roles in a career spanning over two decades at LG Electronics and Kantar Group (WPP). He is a visiting faculty at leading management institutions in India in different areas of marketing. He has published series of research papers in international journals (A and B). He works in the area of Cause related marketing, business to business to marketing and online brand communities. Ms. Christina Jiang Ms.Christina Jiang is a third-year student at Blair Academy. Her research interests focus on international economics, statistics, econometrics, and relationships between economic models. Ms. Ayat Nader Yousef Abdalgani Ms.Ayat Nader Yousef Abdalgani, is a PhD student at UTM university doing research on finance and banking. She has experience teaching Financial management and corporate governance. Miss. Ling Liu Ms.Ayat Nader Yousef Abdalgani, is a PhD student at UTM university doing research on finance and banking. She has experience teaching Financial management and corporate governance Prof. Dejan Trifunovic Prof. Dejan Trifunovic is a full professor of Microeconomics and Industrial Organization Of the university of Belgrade, Faculty of Economics. He has PhD-Faculty of Economics, University of Belgrade which was completed in 2009. His areas of interests are Auctions, Matching, Competition policy, Game theory, Network industries, Asymmetric information. Dr. Nadia Sbei Trabelsi Dr. Nadia Sbei Trabelsi is currently an Associate Professor of Accounting at the American University in Dubai. Her education includes a Ph.D. in Accounting from “Université de Nice Sophia Antipolis – Nice, France. Her academic experience includes courses ranging from introductory courses to upper-undergraduate and MBA courses in Accounting, Business, and Finance. In her research, she is interested in studying the quality of financial accounting information and its usefulness for decision-making. In her recent papers, she analyzed in different contexts the role of International Financial Reporting Standards in providing high qualityinformation to users and the costs related to their adoption for firms. She has published papers in top-quality journals such as the International Journal of Accounting and Information Management and the Academy of Accounting and Financial Studies Journal. Mrs. Imen Omri Mrs. Imen Omri is graduated with a PhD in Finance from Carthage University. She is an Assistant Professor at Law and Business School and researcher at the “Research and Innovation Center CRI” at Polytech Intl Group, Tunisia.Her areas of interest revolve around Financial markets, Asset pricing, Financial contagion, Portfolio management and Applied finance. Mr. Dingyan Guo Mr. Dingyan Guo is currently an undergraduate in Durham university. He is a 3rd year undergraduate in Bsc Finance. After the first 2 years’ study, he found the attraction of Economics and is looking forward to paying more attention on this domain. Mr.Iulian Nicolae Vasiloiu Mr.Iulian Nicolae Vasiloiu is a PhD Student at the Romanian Academy from Bucharest, Romania and economist at the National Bank of Romania since 2009. His PhD studies focus on economic integration, analysis of macroeconomic indicators, adoption of the euro.